Terms & Conditions
Last updated: 7 August 2026
Welcome to TheCozyKitchen. These Terms & Conditions apply to your use of our website and to any orders placed through thecozykitchen.co.uk.
1. About Us
TheCozyKitchen is operated by:
Trusty Digital CLD
Trading as: TheCozyKitchen
Website: thecozykitchen.co.uk
Email: customer@thecozykitchen.co.uk
Address: Romania, Sibiu, Agnita, Strada Bisericii 79
In these Terms & Conditions, “we”, “us” and “our” refer to Trusty Digital CLD / TheCozyKitchen.
2. Products
We make reasonable efforts to ensure that product descriptions, images and prices are accurate.
Minor differences in colour or appearance may occur depending on your screen or device.
All products are subject to applicable consumer rights.
3. Orders
When you place an order, you are making an offer to purchase the selected products.
After your order has been successfully placed, you will receive an order confirmation by email.
We reserve the right to cancel an order if a product is unavailable, there is an obvious pricing error, payment cannot be processed, or we reasonably suspect fraudulent activity.
If we cancel an order after payment has been received, you will receive a refund.
4. Prices and Payment
All prices are displayed in British Pounds (£) unless otherwise stated.
Any applicable delivery charges will be shown before you complete your purchase.
We accept the payment methods displayed at checkout.
5. Delivery
We currently offer delivery to customers in the United Kingdom.
Delivery times shown on our website are estimates and may vary due to supplier processing times, courier delays, weekends, bank holidays or circumstances outside our reasonable control.
Some products may be shipped directly from third-party fulfilment partners.
Where tracking is available, tracking information will be provided after your order has been dispatched.
6. Returns & Refunds
Your statutory consumer rights are not affected by these Terms & Conditions.
For information about cancellations, returns, refunds and faulty or damaged products, please see our Returns & Refunds Policy.
7. Third-Party Suppliers
Some of our products are sourced and fulfilled through third-party suppliers and fulfilment partners.
This does not affect your rights as a customer of TheCozyKitchen. We remain your point of contact for questions regarding your order.
8. Website Use
You agree to use our website only for lawful purposes.
We reserve the right to restrict or terminate access to our website where necessary to protect our business, customers or website.
9. Intellectual Property
TheCozyKitchen branding, logo, text, images and other original website content may not be copied, reproduced or used commercially without our permission.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on our website.
11. Contact Us
If you have any questions about these Terms & Conditions or your order, please contact us:
Trusty Digital CLD
Trading as: TheCozyKitchen
Email: customer@thecozykitchen.co.uk
Website: thecozykitchen.co.uk
Address: Romania, Sibiu, Agnita, Strada Bisericii 79